Measurement – How to Measure?

Measurement – How to Measure?

How to Measure – In this refresher series on KPIs, we have been assessing the role and value of KPIs from several angles. Firstly, we looked at the all-important ‘why’ of setting KPIs, before looking at ‘what’ is a true KPI. Now, we move...
Measurement – What is a KPI?

Measurement – What is a KPI?

When developing a business strategy, don’t turn to Key Performance Indicators (KPIs) too quickly. For many businesses, this is the part that they are keenest to start working on. After all, everything about KPIs signifies progress, activity, and delivery. In...
Measurement – Start with Why?

Measurement – Start with Why?

When building a business strategy, we invariably start talking about KPIs – and run the risk of diving straight into measurement and target setting without really thinking about the ‘what, why and when’ of the broader strategic focus. As with...