Buy or build a KPI management system?

Buy or build a KPI management system?

When developing your business strategy, the subject of KPI management is a critical one. And in today’s software-driven world, the big question is whether you should buy or build a KPI management system. There are pros and cons to buying an off-the-shelf package...
Are your KPI targets realistic?

Are your KPI targets realistic?

In our recent articles, we have been revisiting Key Performance Indicators, or KPIs, and considering their correct usage in organisations to drive a successful business strategy. One of the biggest challenges when creating KPIs is setting reasonable targets. KPIs...
Targets – love them or loathe them

Targets – love them or loathe them

Targets – Love them or loathe them, they are part of our daily lives at work. Whether we’re dealing with strategic KPIs or operational metrics, as managers and leaders we spend a sizeable chunk of our days crunching those figures! In this article,...
KPIs that drive the right behaviour

KPIs that drive the right behaviour

As business leaders, we naturally expect that the KPIs we set affect behaviours across the entire organisation. Why? Because when employees are performance managed against KPIs, they naturally adjust their efforts, behaviours and focus to meet those KPIs. Especially...
The importance of quick wins

The importance of quick wins

In a recent article, we looked at the benefits of having a long term outlook when it came to managing your business strategy. But let’s now take a counter-balancing perspective, and consider the importance of quick wins. Yes, it might seem contrary, but the...
The benefits of a long-term outlook

The benefits of a long-term outlook

Long-Term Outlook – A new year brings a fresh opportunity for organisations to revisit their strategy. So today we’ll look at the importance of a long-term outlook when it comes to strategic planning. A long term outlook is essential for commercial...